IDV is a healthcare assistance company specialized in medical coordination for insurers, assistance companies and international travelers. From Uruguay worldwide.
For insurers and assistance companies, IDV simplifies operations, optimizes resources and helps resolve cases with clinical efficiency and operational clarity.
For patients, we are the team that guides them through a healthcare system they do not know, managing their needs with speed, clarity and close support.
Founded in Uruguay in 2012, IDV developed a specialized model focused on international travelers and results-driven medical coordination. Over time, this experience has evolved into a strong value proposition for corporate partners and assistance networks with international reach.
We simplify operations and optimize resources, resolving cases with rigorous clinical efficiency.
We are the team that guides you in an unknown system with speed and humanity.
We provide medical assistance solutions tailored to the needs of insurers, assistance companies, healthcare institutions and international travelers, coordinating the most appropriate care according to each territory and healthcare system.
Coordination of medical care in healthcare institutions, facilitating patient access to consultations, evaluations, emergency care and follow-up according to the complexity of each case.
General medicine and pediatrics with a patient-centered and solution-oriented approach.
Remote assessment, guidance and follow-up for cases requiring a fast and efficient response.
Coordination of medical transfers in general medicine and pediatrics, both specialized and non-specialized.
Coordination of laboratory services, imaging, pharmacy, hospitalization and other healthcare resources.
Medical coordination, patient follow-up and operational support for both simple and complex cases.
Scalable response capacity for peak seasons, contingencies and demanding healthcare contexts.
Our model combines medical assessment, operational coordination and close patient support. We prioritize care that is appropriate to each case, avoiding unnecessary overuse of resources and promoting efficient, safe and sustainable resolution.
We work through a model based on quality of care, process optimization and smooth communication with insurers, assistance companies, healthcare professionals and medical institutions. This approach allows us to contribute to efficient resource and cost management, aligned with patient needs and each strategic partner’s operational goals.
With an operational base in Uruguay, IDV coordinates medical assistance through a growing network of professionals, institutions and strategic partners. Our projection follows an international growth and coordination strategy, with presence and coordination capabilities across different countries and regions through a medical and operational network adapted to each territory.
We coordinate assistance across multiple countries and regions through a collaborative medical and operational network adapted to each territory.
Our experience is backed by data, commercial trust and real resolution capacity.
We work with insurers, assistance companies and corporate clients that need a reliable partner for medical coordination, case follow-up and operational healthcare solutions.
We collaborate with physicians, institutions, laboratories, transfer services and other providers that strengthen our response capacity in every territory. Our network is designed to ensure continuity, reliability and effective coordination.
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